how to join a virtual session

1. First of all, please ensure you have Zoom downloaded on your computer or mobile device. Click here to download Zoom. You do not need a Zoom subscription or account. Please ensure you have downloaded Zoom prior to your appointment, so we can utilize your therapy time for therapy.

2. You will receive a reminder e-mail 24 hours before your appointment from notifications@owlpractice.com. It will be titled, “Appointment Reminder | Zoom Link.” In the e-mail, you will find the Zoom link to join the session. Copy/paste the Zoom link into your browser, or open Zoom and then enter the Meeting ID and Passcode provided in the reminder e-mail. These emails occasionally go to the junk/spam folder, so please check there if you cannot find the e-mail in your inbox.

•If you still cannot find the e-mail, no worries. You can join the video session by:

(a) Clicking here to go to the client portal login page.

(b) Click on “Sign In” in the top menu, and then enter your username and password. If you’re new to the client portal, you should have been e-mailed your username and password from michael@klubatherapy.ca.

(c) Once you are logged in, click on “Account Dashboard” in the menu.

(d) You will find the Zoom link at the top of the “Account Dashboard” page. Click the link or copy/paste it into your browser.

(e) From there, follow the on-screen instructions.

(f) Initially, you will be in a virtual Zoom waiting room. I will admit you to the session once I have joined.

If you have any issues connecting at your appointment time, please e-mail me at michael@klubatherapy.ca or text me at 306-380-3744.