how to pay
The easiest way to pay for your therapy session is by adding a credit card or bank account to your online client portal account. This streamlines the payment portion at the end of the session. Please note: Only the amount shown on your invoice/receipt can be charged to your added payment method. Also, your online client portal account is a feature of Owl Practice, which is compliant with Canadian privacy laws.
To add a payment method to your online client portal account:
Click here to take you to the online client portal.
Click on ‘Sign In’ in the top menu, then enter your username and password. If you’re new to the online client portal, you should have received an e-mail from klubatherapy@gmail.com, including your login credentials.
Once signed in, click on the ‘My Account’ tab in the top menu.
Click on the button that says ‘Add Payment Method,’ then follow the on-screen instructions.
If you don’t want to leave a payment method on your online client portal account, you can:
E-transfer to klubatherapy@gmail.com. You will not need to enter a security question/answer, as this account is registered for automatic deposit.
You can also provide me with your credit card info. at the end of your session, and I can do a manual transaction.
I will e-mail you a receipt after your session, and once payment is received. Your receipt will come from notifications@owlpractice.com. These may go to your junk/spam folder.