how to pay
The easiest way to pay for your therapy session is by adding a credit card or bank account to your client portal account. This streamlines payment time at the end of the session. Please note: Only the amount shown on your invoice can be charged to your added payment method. Also, your client portal account is a feature of Owl Practice, which is compliant with Canadian privacy laws.
To add a payment method to your client portal account:
Click here to take you to the client portal.
Click on “Sign In” in the menu, and then enter your username and password. If you are new to the client portal, you should have received an e-mail from michael@klubatherapy.ca, including your login credentials.
Once signed in, click on “Account Dashboard” in the menu.
Look for the section that says, “Payment Methods.” Within that section, click on the button that says “Add Payment Method,” and then follow the on-screen instructions.
If you do not want to leave a payment method on your client portal account, you can:
eTransfer to michael@klubatherapy.ca. This account is registered for automatic deposit, so you will not need to enter a security question/answer.
I will e-mail you a receipt after your session, and once payment is received. Your receipt will come from notifications@owlpractice.com. It may go to your junk/spam folder.
All invoices/receipts can also be found in your client portal account within the “Account Dashboard.”